Privacy Policy

1. Introduction

Selleron ("we", "us", "our"), operated by DILON Group, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit selleron.io and use our services.

2. Information We Collect

Information you provide:

Name, email address, phone number, company name
Service inquiries and messages submitted through our contact form
Payment and billing information (processed securely by Shopify Payments/Stripe)
Account details related to marketplace services you purchase

Information collected automatically:

IP address, browser type, device information
Pages visited, time spent on site, referring URLs
Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information to:

Provide and deliver the services you purchase
Communicate with you about your orders and inquiries
Send service-related updates and important notices
Improve our website, services, and customer experience
Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Payment Security

All payments are processed securely through Shopify Payments (powered by Stripe) and/or PayPal. We do not store your credit card information on our servers. All transactions are encrypted using industry-standard SSL/TLS technology.

5. Cookies

We use cookies to:

Remember your preferences and language settings
Analyze website traffic and usage patterns (Google Analytics)
Ensure the website functions properly

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your personal data
Restriction: Request limitation of processing
Portability: Request transfer of your data
Objection: Object to processing of your data

To exercise any of these rights, contact us at info@selleron.io. We will respond within 30 days.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service-related records are retained for up to 5 years after the completion of services. You may request deletion at any time.

8. Third-Party Services

We use the following third-party services that may process your data:

Shopify — e-commerce platform and hosting
Stripe — payment processing
PayPal — payment processing
Google Analytics — website analytics

Each of these services has its own privacy policy governing the use of your information.

9. International Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses, to protect your data in accordance with GDPR requirements.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us:

Email: info@selleron.io
Address: Sofia, Bulgaria
Company: Selleron, Part of DILON Group

Last updated: March 2026